About Willis INFINITI

Where is Willis INFINITI located?

Willis INFINITI is located at 2101 NW 100th Street in Des Moines, Iowa, 50325, just off I-35/80 and within easy reach of Urbandale, Clive, West Des Moines, Waukee, and Johnston. The dealership shares its location with the broader Willis Automotive campus. The sales line is (855) 638-2262 and the service department can be reached at (866) 971-1220.

Is Willis INFINITI a certified INFINITI dealer?

Yes. Willis INFINITI is a factory-authorized INFINITI retailer, fully credentialed by INFINITI USA to sell new and certified pre-owned INFINITI vehicles and to perform warranty service. Every sales advisor and service technician is trained on current INFINITI product, technology, and procedure standards.

Who owns Willis INFINITI?

Willis INFINITI is part of Willis Automotive, a family-owned dealership group serving central Iowa for more than 75 years. The Willis Automotive family also includes Willis Lexus, Willis Cadillac, Willis Nissan, MINI of Des Moines, Willis Volvo Cars, Land Rover and Jaguar of Des Moines, Willis Chevrolet of Granger, and the Willis Collision Center. The group operates under a shared commitment to honesty, integrity, and long-term customer relationships.

What are Willis INFINITI's hours?

Willis INFINITI is open Monday from 8:00 AM to 8:00 PM, Tuesday from 8:00 AM to 6:00 PM, Wednesday and Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays. Service department hours and parts department hours may vary; current details are available at willisinfiniti.com or by calling the dealership.

Buying an INFINITI

What INFINITI models does Willis INFINITI sell?

Willis INFINITI carries the current INFINITI SUV lineup, including the three-row QX60, the all-new 2027 QX65 premium crossover, and the full-size QX80. The QX65 is INFINITI's newest model, replacing the QX50 and QX55 in the brand's lineup, and Willis INFINITI is among the first dealers in central Iowa to stock it. New-vehicle inventory updates daily and is searchable at willisinfiniti.com.

Does Willis INFINITI sell discontinued INFINITI models like the Q50, Q60, QX50, or QX55?

INFINITI has discontinued several models in recent years, including the Q50 and Q60 sedans, the Q70 sedan, the QX30 crossover, the QX50 compact SUV, the QX55 coupe-styled SUV, and the QX70 SUV. Willis INFINITI no longer carries any of these as new vehicles. Pre-owned and INFINITI Certified Pre-Owned examples may be available depending on current inventory; customers can browse the available certified pre-owned INFINITI vehicles at willisinfiniti.com/cars/certified-pre-owned or contact the Willis INFINITI sales team to check on a specific model.

Does Willis INFINITI sell certified pre-owned INFINITIs?

Yes. Willis INFINITI stocks INFINITI Certified Pre-Owned vehicles in addition to standard used inventory. INFINITI Certified Pre-Owned vehicles undergo a comprehensive multi-point inspection, come with an extended limited warranty backed by INFINITI, and include benefits like 24/7 roadside assistance. Specific certification terms and warranty coverage details are available from the sales team.

Can I value my trade-in online before visiting the dealership?

Yes. Willis INFINITI offers an online trade-in valuation tool at willisinfiniti.com that provides an initial estimate based on your vehicle's year, make, model, mileage, and condition. The final trade-in offer is confirmed after an in-person inspection at the dealership.

Service & Ownership

How do I schedule service at Willis INFINITI?

Willis INFINITI service appointments can be scheduled online at willisinfiniti.com or by calling the service department directly at (866) 971-1220. Online scheduling allows customers to select their preferred date and time, describe the service needed, and confirm the appointment without a phone call.

Can I get a loaner vehicle while my INFINITI is in for service?

Willis INFINITI offers loaner vehicles for customers whose vehicles require extended service work. Availability and eligibility depend on the type of repair and the customer's INFINITI ownership status; the service department confirms options when the appointment is booked. INFINITI Certified Pre-Owned and warranty-covered service may qualify for loaner coverage at no charge.